At pak565, protecting the personal data of our Pakistani players is a core commitment — not an afterthought. This Privacy Policy explains in plain terms exactly what information we collect from you, why we collect it, how it is stored and processed, who it may be shared with, and what rights you hold over your own data. Please read this document carefully before creating or using your pak565 account.
These principles underpin every data handling decision made at pak565 and summarise the key protections built into this Privacy Policy.
pak565 collects personal data only for specific, clearly defined purposes — account management, KYC verification, payment processing, AML compliance, and service communications. We do not collect data speculatively or beyond what is necessary.
We only request the minimum information required to fulfil a specific purpose. For example, KYC requires your CNIC and date of birth — we do not ask for information beyond what is necessary to verify your identity and age for a Pakistani user.
pak565 employs TLS encryption for all data in transit, AES-256 encryption for stored sensitive data, and multi-factor authentication on internal systems. Payment details and CNIC data are stored in isolated, access-controlled environments.
pak565 does not sell, rent, or trade your personal information to third-party marketers or data brokers under any circumstances. Your data is used exclusively to operate and improve the pak565 platform for Pakistani players.
We maintain a clear, plain-English Privacy Policy that is always accessible at pak565.app/privacy-policy. Any material changes to how we process your data are communicated via your registered email address with at least 7 days' advance notice.
You have the right to access, correct, and in certain circumstances request deletion of your personal data held by pak565. Requests are processed within 30 days of receipt and can be submitted via [email protected].
This Privacy Policy applies to all personal data collected and processed by pak565 in connection with the online gaming and sports betting platform accessible at pak565.app. It applies to all registered players, visitors to the site who have not registered, and any individuals who contact pak565 through its support channels.
By accessing or using the pak565 platform — whether through a desktop browser, mobile browser, or any other interface — you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any aspect of this policy, you should discontinue use of the platform and contact the support team to arrange account closure.
This Privacy Policy should be read alongside the pak565 Terms & Conditions, which govern the overall contractual relationship between you and pak565. Where the Terms & Conditions reference data handling, this Privacy Policy provides the detailed framework for that handling.
pak565 collects the following categories of personal data from players and site visitors:
pak565 collects personal data through the following means:
The table below maps each category of data pak565 collects to its specific processing purpose:
| Data Category | Processing Purpose |
|---|---|
| Identity & KYC Data | Age verification (21+ enforcement), fraud prevention, AML compliance, account recovery |
| Contact Data | OTP authentication, account notifications, support communications, opt-in promotional emails |
| Financial Data | Processing deposits and withdrawals, AML transaction monitoring, dispute resolution |
| Technical & Usage Data | Fraud detection, security monitoring, platform performance optimisation, responsible gaming pattern detection |
| Communications Data | Support quality assurance, complaint investigation, regulatory audit trail |
pak565 does not use your personal data for automated profiling that produces legal or similarly significant effects without a human review step in the process.
pak565 processes personal data under the following legal bases, consistent with the data protection framework applicable under our international gaming licence:
pak565 does not sell your personal data. We may share personal data with the following categories of third parties, strictly on a need-to-know basis and subject to contractual data protection obligations:
pak565 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable regulatory obligations:
Following the expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with pak565's internal data disposal procedures.
pak565 uses cookies and similar technologies on the pak565.app platform. The following types of cookies may be set when you visit or use the platform:
pak565 does not use third-party advertising or behavioural targeting cookies. You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will prevent you from logging into your pak565 account.
pak565 implements a layered security framework to protect your personal data against unauthorised access, disclosure, alteration, or destruction:
In the event of a data breach that is likely to result in a risk to your rights and freedoms, pak565 will notify affected players via their registered email address without undue delay, providing details of the nature of the breach and the steps being taken to address it.
As a pak565 player, you hold the following rights with respect to your personal data. To exercise any of these rights, contact support at [email protected] with your registered account username and a description of your request:
pak565 strictly prohibits use of its platform by any person under 21 years of age. The pak565 registration and KYC process includes mandatory CNIC-based age verification to enforce this requirement for all Pakistani players.
pak565 does not knowingly collect, process, or retain personal data relating to individuals under the age of 21. If pak565 discovers — through its verification processes or through a report — that an account holder is under 21, the account will be immediately suspended, all data collected in connection with that account will be flagged for expedited deletion (subject to any regulatory retention requirements that apply), and no balances will be returned.
If you are a parent or guardian and you believe that a minor has accessed pak565 and provided personal information, please contact [email protected] immediately with the registered mobile number or email address used, and pak565 will investigate and take appropriate action within 24 hours.
pak565's platform infrastructure and certain third-party service providers may process personal data in server locations outside of Pakistan. Where such international transfers occur, pak565 ensures that appropriate safeguards are in place, including:
pak565 does not transfer personal data to any party in a jurisdiction that does not provide adequate data protection safeguards without first implementing the contractual or technical measures described above.
pak565 reserves the right to update this Privacy Policy at any time to reflect changes in platform functionality, regulatory requirements, or data processing practices. When material changes are made — such as changes to the categories of data collected, the purposes for which it is processed, or the third parties with whom it is shared — pak565 will:
Your continued use of the pak565 platform following the effective date of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not accept the changes, you should cease using the platform and request account closure before the revision takes effect. The most current version of this policy is always available at pak565.app/privacy-policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way pak565 handles your personal data, please reach out through one of the following channels:
pak565 takes all privacy enquiries seriously. If you are not satisfied with the response you receive from our support team, you have the right to escalate the matter to the data protection authority or dispute resolution body designated under pak565's international gaming licence framework. pak565 will provide relevant contact information for this body upon request.
Now that you have reviewed exactly how pak565 handles your personal information, you can play with full confidence. Join Pakistani players across Karachi, Lahore, Islamabad, and Faisalabad enjoying cricket betting and casino gaming on a platform built with your privacy in mind. Adults 21+ only.